Attila GurselJul 20, 20203 minCONTINUOUS IMPROVEMENT (KAIZEN)The “Kaizen” philosophy is the continuous improvement process, everybody questioning the work done and thinking how to do it better.
Attila GurselJul 5, 20202 minExcellence in Customer SatisfactionOne of the most important issues in customer relations is “Gaining Prestige”.
Attila GurselJul 1, 20205 minThe Service Sector and Customer SatisfactionSince customers have become the most important assets of businesses, the most important purpose of businesses is customer satisfaction.
Attila GurselMar 19, 20204 minRELATIONSHIP MARKETINGRelationship marketing focuses on the customer's “lifelong” value. Combining successful relationships, cement is a two-way flow of value.